Customer Service

I have gained diverse and comprehensive experience through various roles in the hospitality, customer service, and digital marketing sectors. My most recent position as a Lead Center Specialist at Your Business Media has equipped me with the skills necessary to excel in a dynamic and fast-paced environment. I have successfully generated leads through chat support, answered customer inquiries, and managed social media platforms to enhance customer engagement. My experience in a call center setting further strengthened my communication and problem-solving abilities. As well as given me the patience and speak English natively. In addition, my role as a Delivery Rider Captain at Food Panda Philippines has honed my time management and customer service skills. I am accustomed to delivering orders promptly while ensuring order accuracy and maintaining a high level of customer satisfaction. My dedication to ensuring a positive experience for customers aligns perfectly with Boston Pizza Canada's commitment to delivering outstanding service. Furthermore, my tenure as a Restaurant Manager at Jollibee and Assistant Manager at Dear Manok Restaurant has allowed me to master the art of people management, operational excellence, and maintaining high standards of customer satisfaction. I am experienced in optimizing sales operations, controlling costs, and leading teams to achieve business objectives. Education: College/University in Other