Senior Quality Checker

EDUCATION Polytechnic University of the Philippines Bachelor of Science in Secondary Education Major in Mathematics San Pedro Campus. SEMINARS ATTENDED Basic First Aid Orientation and Demonstration ( BRAVO Company 403rd Ready Reserve Infantry Battalion) September 30, 2017. Leadership and Management Beyond (Yngen Datacom Corp 2021) Coaching and Root Cause Analysis (Yngen Datacom Corp 2022) WORK EXPERIENCE Subject Matter Expert Healthcare and Insurance Account Hinduja Global Solutions April 2018 – February 2020 Senior Quality Checker Autonomous Driving Technology Yngen Datacom Corp July 2018 – Present Line Trainer (Contractual) Autonomous Driving Technology Yngen Datacom Corp February 2023 – Present Other skills: ● Customer Service - Verified multiple accounts with confidential information. Checked their eligibility as per specific guidelines. Prioritized life and death scenarios with accuracy and urgency. Solved an average of 30 concerns per day. ● Data tabulation using tools like Google Sheet, MS Excel and Libre Calculator to conduct root cause analysis. Whenever I think of something that will be useful for the team, I utilize google as a source that will help me achieve the results I want to see in my templates. ● Team Leadership and Coaching - Coach and manage 20 associates to help them achieve their goals while also securing a win for the company. ● Quality Checking an average of 1000 tasks per day from almost 50 associates to make sure that each met the standards before using approved tasks for emergency related car technology. ● Designing and facilitating training for multiple technologies with multiple projects Education: College/University in Education