Mamager and supervisor

Results-driven manager with extensive experience in cold calling and sales supervision. Currently managing a team of cold callers at CCdocs, enhancing performance through training, strategy development, and performance monitoring. Previously supervised collections and sales teams at KM² Solutions, where I successfully trained agents, motivated teams to exceed targets, and collaborated closely with clients to improve revenue outcomes. Proven expertise in coaching, strategic planning, and CRM management, with a strong ability to foster a productive team environment. Education: High school graduate in Computer Sciences