Administrative Assistance

Melissa Gamboa Palapye, Botswana Objective: I am a proactive, organized, and responsible person with good interpersonal relationships. I stand out for good teamwork, quick decision-making, and good pressure management. I am looking for a challenging position to keep learning.. Professional Experience Administrative Assistant, Universal Power and Maintenance Services** (April 2010 - 2018) Provided comprehensive clerical support to managers and staff. - Managed office equipment, scheduled meetings and events, arranged travel, and handled mail distribution. - Assisted with preparing employee payroll and maintaining accurate records. Retail Store Manager 2020 - January 2025 Managed and optimized product displays to enhance sales and profitability. - Forecasted staffing requirements and implemented proactive recruiting strategies. - Managed employee payroll and ensured alignment of store budgets with sales objectives Social Media Manager, Universal Power and Maintenance Services Created and scheduled engaging content, monitored social media engagement, and implemented targeted campaigns. General Virtual Assistant and Bookkeeper, QuickBooks Online, Digital Bytes Financial and Services January 2025 - February 2025) Responded to customer inquiries, conducted research tasks, prepared detailed reports, and assisted with special projects. Education Bachelor’s Degree in Computer Science, Virgen Milagrosa University (1998 - 2000) Skills Managements Skills Creativity Digital Marketing Negotiation Writing Meta Business Platform Management Skills Adaptability Communicator Multitasking Critical Thinking Software and Tools: Tools MS Suite Google Workspace Discord / Slacks Skype, Zoom / Google Meet Microsoft Team Outlook Whatsapp Calendly ClickUp Meta Business Trello / Notion Hubspot CapCut Monday.Com Asana Certifications: General Virtual Assistance (ProVa), December 2024 QuickBooks Online, Digital Bytes Financial and Services Education: College/University in Computer Sciences