Admin/IT Support | Digital Media Ma

Personal summary

Highly organized, dedicated, and seasoned professional with a proven record of success in executing strategic plans to meet company objectives. Multifaceted leader with a career spanning IT Support, Social Media Management, Music Production, and Office Leadership. I am an innovative thinker with problem-solving abilities, creative inclination, and excellent organizational skills. My career includes IT support, where I leverage my technical knowledge to produce quantifying results. I have a proven ability to coordinate customer success staff and perform a variety of duties successfully; analyze complaints, develop new procedures and implement customer retention campaigns. As a Social Media Specialist, I provide strategies that set businesses up to unlock opportunities and build brand awareness. I possess exceptional presentation skills and communication abilities and am highly skilled in special event logistics management that has delivered double digits boosts in leads. I have a Bachelor's degree in Communications and Media Studies. Education: College/University in Communication and journalism

Skills

Virtual Assistant8 Customer service8 Digital Marketing8 Adobe Photoshop8 Social Media8