Certified Computer Professional

Hourly rate: members only

Availability: members only

Willingness to travel: Within USA

Professional status: Freelancer

Last updated: Feb 24, 2025

Total work experience:

Language skills: Spanish,

Personal summary

Highly skilled Desktop Engineer with over 25 years of experience in providing exceptional IT support and maintaining end-user computing environments. Adept at troubleshooting complex technical issues, managing software installations, and implementing security measures. Proven ability to enhance system performance and user satisfaction through proactive problem resolution and effective communication. • Windows and macOS Support • Hardware and Software Troubleshooting • Network Configuration and Troubleshooting • Active Directory Management • ITIL Best Practices • Endpoint Security and Compliance (Intune, Azure, AD) • Virtualization Technologies (VMware, Hyper-V) • Remote Desktop Support Tools (Team Viewer, Any desk) • Customer Service and Communication Skills

Language skills

Spanish

Fluent knowledge