Virtual assistant, Customer Service

Personal summary

💡 Customer Support & Virtual Assistance Expert | E-commerce | Fintech | Remote Specialist I am a highly skilled Customer Support Specialist and General Admin Virtual Assistant with over five years of experience providing exceptional customer service, data management, and administrative support across various industries, including e-commerce, cryptocurrency, telecom, and fintech. I specialize in email and chat support, order processing, dispute resolution, fraud analysis, and workflow optimization to ensure seamless operations and customer satisfaction. 🔹 Expert in: Shopify | Zendesk | Gorgias | Salesforce | CRM & Data Processing 🔹 Strong Skills: Problem-Solving | Multitasking | Effective Communication | Time Management 🔹 Industries Served: E-commerce | Cryptocurrency | Telecom | Floral Retail | SaaS I take pride in my customer-first approach, attention to detail, and ability to handle high-volume inquiries efficiently. Whether assisting customers, managing backend tasks, or optimizing workflows, I am committed to delivering top-tier service and ensuring business success. Let’s connect and work together to enhance your customer experience!

Skills

Data entry3 Email response handling3 Virtual Assistant3 Call center3 Administrative Assistant3 Customer service3 Filing3 Tutor3