Experienced Virtual Recruiter

Personal summary

Professional ● Almost 11 productive years of professional development and experience in various roles in administration, management, customer service and sales. ● Successfully took the process of progressing from rank and file position as Executive Secretary to leading teams and organization in a managerial capacity. ● Extremely driven, with a clear goal to succeed. ● Reliable management skills and proven leadership experience. ● Customer Service oriented individual. ● Above average effective and articulate communication skills on both English language comprehension and English language production with all levels of employees. ● Proficient in using Microsoft Word, Excel and Power Point. Technical ● Passed extensive training in Customer relationship process. ● Passed extensive training and evaluation in Sales and after-sales process. ● Passed extensive training in handling customer satisfaction in special situations. ● Passed the training and actual demo of management concerns module. ● Passed the training in mentoring and cultivating excellent leadership. ● Passed the training regarding negotiation skills. ● Certified expert in customer relationship management. ● Expert in handling difficult customers in extra ordinary situation. ● Experienced in supervising the installation of different LED products in local places. ● Experienced in handling different departments as Branch Store Manager. ● Experienced in evaluation and assessment of Psychological tests based on Psychology test evaluation manual. Education: College/University in Psychology

Skills

Administrative Assistant8 Human Resource8 Customer service8 Para-legal8 CRM8