Technologist and ServiceNow Expert

Personal summary

Salutations, my name is Edward Goldbeck and I am a ServiceNow Certified System Administrator (plus 8 additional micro-certifications across NOW Learning) and I have worked on the ServiceNow platform as an administrator, developer, product owner and evangelist since 2014. I currently work as a ServiceNow Architect for a multi-national, publicly traded company with over 20,000 users across the world in 12 different ServiceNow instances. In addition to my current role as an Architect, I ran IT Operations at a prior large public company (>1 billion revenue, 13 billion in assets, 1400 users), with 25 employees across identity management, service desk, on site support, application support, asset management and IT engineering. I have developed, sourced, and implemented critical IT systems such as Microsoft Office 365, ServiceNow, ZenDesk, Solarwinds, Meraki MDM, LogMeIn Rescue, Dynamics CRM, Microsoft Flow, as well as designed and implemented network infrastructure for small offices (5-20 personnel) as well as major multi-level greenfield headquarters (3 floors, 500+ employees) from the network cabling, power cabling, wireless access, video conferencing and physical and logical security. In terms of ServiceNow specifics, I have developed integrations to and from ServiceNow using Workato, Talend, RESTFUL APIs and IntegrationHub. I have imported and coalesced CI and Asset data into the CMDB from tools like Meraki MDM, Solarwinds, Verizon, LogMeIn Rescue and CDW. I have built order guides and workflows between Oracle HCM and other ATS / HRMS tools to ServiceNow for onboarding and offboarding using Orchestration. I have built workflows for line of business units such as AP, AR, Resident Operations, Sales, Marketing and all major IT functions (PMO, Service Desk, Engineering, Security, Etc.) I am available early mornings, afternoons and weekends to work through your needs. I can make myself available for peer review, testing, administration, development, documentation or any other deliverables that fit within my wheelhouse. I would be happy to put my skills to use supporting your needs within ServiceNow on a part time basis. Looking forward to speaking with you about the opportunity. Have an outstanding day. Respectfully, Edward Goldbeck Technologist & ServiceNow Certified Expert Education: College/University in Computer Sciences

Skills

Front end development8 System Admin8 Project Management8 Full Stack8 IT Consultant8