Customer Service Support

"I've worked in customer service for the past 12 years in busy call centers as well as working from home where I handled an average of 50-100 calls a day. I'm experienced in de-escalating tense situations, solving customer problems, and ensuring customer satisfaction. I also have experience in working as Customer support where I develop and analyze strategies to maintain performances and monitor employees performance in real time etc. I am a native English speaker and is currently waiting on Associates degree in hand. Education: College/University in Business