Virtual Customer Service Rep
Hourly rate: members only
Availability: members only
Willingness to travel: Worldwide
Professional status: Freelancer
Last updated: Mar 28, 2025
Total work experience: 3 year(s)
Language skills:
Personal summary
Medical Assistant student expected to graduate by August 2023. 9+ years of professional experience in patient care, customer service, problem-solving, and organizational skills. Experienced in assisting with physical, pediatric, and eye exams; and taking medical histories, vital signs, and EKGs. Instrumental in maintaining medical records, managing medical billing and insurance authorizations, scheduling patient appointments and procedures, and conducting medical office finances. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures. CORE COMPETENCIES Medical: Phlebotomy, EKG, Vital Signs Monitoring, Medication Mgmt., Patient Care, Clinical Assistance, Infection Control, CPR/First Aid, BLS, Diagnostic Testing, Patient Care, EMR, Vital Signs, Wound Care, Surgical Prep Soft Skills: Communication, Customer Service, Building Rapport, Problem-Solving, Organizational Skills, Patient Care, Medical Terminology, Data Entry, Transcriptionist, Content Creator, Media Manager, Writer/Editor, EDUCATION/CERTIFICATIONS Associate of Science in Paralegal Studies | Patrick Henry Community College | Martinsville, VA | 2024 (Expected) Certified Clinical Medical Assistant (CCMA) | National Healthcareer Association (NHA) | 2023 Education: Some college/University in Liberal arts and humanities