
Hourly rate:On request
Total work experience:8 years
Current professional status: Freelancer
Location: Manila, PH
Willingness to travel: My residence only
I am an undergraduate with a Bachelor of Science in business administration majoring in financial management. I started as a support agent for a promotional app handling tickets for customer support and technical support and ended up as a supervisor trainee before the company closed last 2018. Transferred to customer service for a telecommunications company in Canada and laid off during the pandemic. Then, I applied and was accepted to be a Customer Service II in a BPO handling Microsoft Advertising for small businesses, wherein we keep the health of the ads on the Bing website we also create one for the advertisers if they do not have any ideas how to set up on their own. While I was employed in this company I was already freelancing for a logistics company based in the US and still employed with them when I started with this company I was only a customer service representative, and after only a few months I was transferred to a different department handling tracking of shipment and fulfillment, months passed by again and they transferred me over to Disputes and now handling Audit and Billing. Before I had a scheduled time for work, but now I can work freely on local time after this roller coaster ride with my employment history I can say that I can face challenges given to me and that I am highly trainable with a strong work ethic. Thank you for reading my story, I hope to read yours too. Education: Some college/University in Business