
Hourly rate:On request
Total work experience:8 years
Current professional status: Freelancer
Location: Lagos, NG
Willingness to travel: My residence only
Meet Timothy Friday a customer service Representative with over 6 years experience in CustomerSupport, virtual assistant and Administrative support. I am well-equipped to assist you in ensuring the smooth running of your jobs. My reliability, organizational skills , and ability to work independently make me a valuable asset. I thrive on challenges and bring enthusiasm and charisma to every project. My commitment to delivering top-notch customer service is unwavering, ensuring a positive and enjoyable working relationship. I am highly motivated, technically savvy, and possess excellent communication skills. I am very proficient in CRM tools such as HubSpot, Intercom, Asana, zendesk, freshdesk ,click up,Salesforce,monday.com,Trello,zoho,more, I am ready to provide comprehensive support tailored to your needs. My Areas of Expertise Includes: - Virtual Assistant - Calendar management - Scheduling appointment - Customer Service - Email Management and Marketing - Lead generation and general research - Responding to customers' inquiries - E-mail writing and follow-ups - Organizing files, folders, and e-mails - Set up meetings between clients - Technical support - Process customer questions in emails or chat - Telemarketing Please feel free to contact me let's get your job done. Education: College/University in Other