ICT support staff

EDUCATION Taita Taveta University BSc in Mathematics and Computer Science September 2016 - May 2021 Second Class Honors (Upper Division) • Relevant Coursework: Probability and Statistics, Data Structures and Algorithms, Database Systems, Hypothesis Testing. Kangubiri Girls High School 2012 - 2015 • Attained B (Plain) ________________________________________ SKILLS SUMMARY • Technical Skills: o Languages: Python, SQL, HTML, PHP o Frameworks: Pandas, NumPy, Scikit-Learn, Matplotlib o Tools: Excel, Tableau, SPSS, MySQL o Platforms: Jupyter Notebook • Soft Skills: o Strong problem-solving abilities o Collaborative team player o Critical and creative thinking o Excellent communication and metacognitive skills ________________________________________ WORK EXPERIENCE Kenya Revenue Authority ICT Intern January 2022 - June 2024 • Trained and supported users on software tools, enhancing operational efficiency. • Diagnosed and resolved IT issues, honing analytical skills vital for evaluating AI outputs. • Managed data collection systems in Kobo Collect, demonstrating meticulous attention to data accuracy. • Conducted preventive maintenance, ensuring systems were reliable and efficient. Debt and Enforcement Intern • Collected and analysed taxpayer data, showcasing ability to distinguish between factual information and context. • Developed monthly collections reports, improving documentation practices. Marketing and Communication Intern • Engaged in taxpayer registration, developing skills in communication and data management. Tax Base Expansion Intern • Recruited taxpayers and analysed data through door-to-door collection, refining data evaluation skills. ________________________________________ PROJECTS Car Price Prediction using Linear Regression | Project Link December 2021 - February 2022 • Developed a machine learning model predicting car prices, generating ideal conversational examples through EDA. • Implemented and evaluated a linear regression model using metrics such as MAE and MSE, enhancing critical evaluation skills. Web Portal for Student Registration and Course Enrollment March 2024 - May 2024 • Designed and developed a web portal, utilizing PHP and MySQL to create a user-friendly experience. • Collaborated in a team environment to ensure the project met user needs, reflecting a commitment to continuous learning and improvement. ________________________________________ CERTIFICATES AND SELF-LEARNING • Introduction to Data Analytics (IBM) o Gained insights into the data ecosystem, mastering data gathering and cleaning techniques. • Business Analytics Course with Excel (Simplilearn) o Learned various types of analytics and applied statistical functions for data preparation and cleaning. ________________________________________ Education: College/University in Computer Sciences