Customer Service Agent & AI Developer

Dedicated and compassionate graduate student pursuing a Master's degree in Healthcare Administration with a strong foundation in AI Development and customer service across both in person and remote settings. Experienced as a geriatric nursing assistant providing hands-on care, as well as delivering support via phone, email, and live chat. Proven ability to adapt to diverse environments and communicate effectively with a wide range of individuals. Actively seeking a remote opportunity to contribute, grow,and make a meaningful impact in healthcare or related customer service field.